Coordinated care: Kingston CCG and Kingston Co-ordinated care


Coordinated care

Kingston CCG and Kingston Co-ordinated care


Attain worked with the Kingston CCG and Kingston coordinated care provider group present a single view of how they will deliver integrated services across Kingston. This involved designing a model of care that would address:

  • rising demands and changes in the demographic profile of Kingston
  • feedback from the residents of Kingston as well as clinical and non-clinical staff
  • commissioner priorities and national policy, including the STP process and plan and the wider transformation landscape in Kingston

What we did

Our support has involved:

  • Building on existing work, delivered by a Design Group to embed shared principles of care across multiple providers.
  • Harnessing a deep culture of co-operation and people focus to embed new ways of working
  • Designing services around locality hubs, single points of access, multi-disciplinary working and risk stratification.
  • Securing commissioner sign-off of the proposals and plan for ongoing implementation.

Our impact

Our results included;

  • Developed a whole system model of care that included urgent and non-urgent care, complex and simple needs and planned and unplanned care.
  • Embedded multi-provider governance, both operational and strategic
  • Baseline existing service provision across multiple providers and evaluation of the impact of changes to services.

Find out more about Integration

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