Respected as a benchmark for excellence, a CIPS Supply Management Award is the most prestigious recognition an organisation in the procurement and supply chain profession can receive. We are delighted to have been shortlisted in the Most Innovative use of Technology category in the renowned CIPS Supply Management Awards 2018. This category rewards procurement and supply chain teams that have used technology in an innovative way to improve performance or efficiency.
Our submission focused on a collaborative Urgent and Emergency Care Health Model with an Integrated Urgent Care project at the centre which will help improve quality services, better patient experiences and ultimately better outcomes for the Luton population.
NHS Luton Clinical Commissioning Group procured an Integrated Urgent Care Service to support the wider Urgent and Emergency Care Model to improve the health & wellbeing of the Luton population. Central to the service was a Professional Clinical Advice Service offering patients, who require access, to a wide range of clinicians, both experienced generalists & specialists. It was essential that clinicians were supported by the availability of clinical records, Electronic Prescribing and other locally available systems. The IT system allowed directly bookable urgent appointments into the local Primary Care GP practices offering over 200 appointments per week (the first implemented in the Country) via calls to the 111 service.
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